Return & Refund
Refund & Return Policy
We do not offer returns or cancellations as each item is made specifically for you. However, please inform us if there are any issues with your order.
1. General Policy
At our store, every product is custom-made specially for you. Because of the personalized nature of our items, we are unable to accept returns or exchanges for reasons such as incorrect size selection, change of mind, or design preference.
Custom-made items are non-refundable and non-returnable, except in the case of manufacturing defects or incorrect orders. However, your satisfaction is very important to us.
2. What's Eligible for Refund
- Your order doesn't match the photos sent by you.
- Your item arrived damaged.
- Your item didn't arrive or was lost in the mail.
3. Replacements
If there is any issue related to:
- Printing or embroidery errors
- Manufacturing defects
- Wrong item received
We will gladly replace the item at no additional cost. To request a replacement:
- Please contact us within 3–5 days of receiving your order.
- Need a video proof of opening of package.
- Share clear photos of the issue along with your order details.
- Our team will review and arrange a replacement promptly.
4. Claims & Refunds
Claims for damaged or incorrect items must be submitted within 7 days of receiving the product with photo proof.
Approved refunds will be processed via the original payment method.
We are committed to delivering high-quality customized products and ensuring a smooth experience for every customer.
Contact Us
To report an issue or if you have any questions regarding your order, please contact us with your order number: