FAQs
Frequently Asked Questions
How long will my order take to arrive?
Orders within India typically arrive in 8–10 working days, and international orders in 12–18 working days, after 2–4 days of processing since every item is custom made.
Can I customize the design, text, or color?
Yes! Most products allow custom text, names, or design placement. Add your customization details in the notes section at checkout, or message us on WhatsApp/email before ordering if you need help.
What is your return/exchange policy?
Since every product is made to order specifically for you, we don't accept returns for change of mind. If your item arrives damaged or defective, contact us within 48 hours of delivery with photos and we'll arrange a replacement. See our full Refund Policy.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and popular wallets through our secure checkout.
How do I know my size?
Check our size chart on each product page before ordering. If you're between sizes, we recommend sizing up. Still unsure? Message us your usual size and we'll help you pick.
How can I track my order?
You'll get a tracking link by email/SMS once your order ships. You can also check status anytime on our Track Order page.
Do you ship internationally?
Yes, we ship worldwide. International orders may be subject to customs duties or import taxes, which are the customer's responsibility.
Still have a question? Contact us — we usually reply within a few hours.