What types of products can I customize?
We offer customization on a wide range of products including apparel (t-shirts, hoodies, caps), accessories (tote bags, mugs, phone cases), and home décor (pillows, frames, keychains).
How do I place an order?
Simply select the product you’d like, upload your design/text/logo, and preview your customization before placing the order. Once confirmed, we’ll craft your product with care and deliver it to your doorstep.
Can I see a preview before you make the product?
Yes! Most of our products come with a digital preview/mockup so you can check the design before finalizing your order.
How long does it take to receive my order?
Standard processing takes 3–5 business days for customization. Shipping usually takes 5–7 business days depending on your location. Priority/express options are also available.
Do you accept bulk/corporate orders?
Absolutely! We specialize in bulk orders for events, corporate gifting, and special occasions. Contact us for discounted pricing and tailored solutions.
What if I’m not happy with the product?
Since each item is custom-made, returns are limited. However, if there’s any error in printing/embroidery or product quality, we’ll replace it free of charge.
Which file formats do you accept for designs?
We recommend .png, .jpeg, .pdf, or .ai files in high resolution. For embroidery, we also accept .dst, .pes, .jef and other machine formats.
Can I customize products with just text?
Yes, you don’t need a logo or artwork. You can add your favorite quotes, names, or initials in your chosen font and style.
Do you ship internationally?
Yes, we ship worldwide 🌍. Shipping costs and delivery times vary by country and will be shown at checkout.
How do I care for customized apparel?
For best results, wash inside out in cold water, avoid bleach, and tumble dry low. For embroidery, avoid harsh scrubbing on the design area.
